Billing:  We will  gladly file your insurance for you.  The patient is responsible for any balances less co-pays if applicable. Payment is due at the time of service, unless other arrangements have been made prior to your visit. Missed Appointments: Please cancel appointments at least 24 hours in advance. We understand that on ocassion emergencies arise and we will take that into consideration. Referrals:  If your insurances requires you to have a  referral or authorizarion to a specialist or for diagnostic testing, please let us know, so it can be scheduled in a timely manner. Pharmacy Refills:  Taking your medication is a very important aspect of your treatment.  One to two days prior of your refill date, please have the pharmacy fax your request.  We make every effort to respond to all requests on a daily basis. Refill requests will not be handled over the weekend. Medical Records:  Having an accurate medical record is essential to your treatment. Please have your previous physician forward your records to us or you can fill out a records release on your first visit. As a courtesy to other physicians we will copy your medical records free of charge, however, requests not made by a physician will result in a medical records fee.